Last updated: March 6, 2026
Effective date: March 6, 2026
Thank you for using "PolySync: Converge" (hereinafter referred to as "the Game"). We understand the importance of personal information security and are committed to protecting your privacy and data security. This Privacy Policy aims to clearly and transparently explain how we collect, use, store, and protect your information. Please read and understand this policy carefully before using the Game.
I. Information We Collect
To provide you with stable and secure game services, we collect the following types of information only to the extent necessary and with your legally obtained consent:
Device and Technical Information. To ensure the normal operation and basic security of the Game, we collect information such as device identifiers (e.g., IDFA, AAID), device model, operating system version, and IP address.
Game Behavior Data. To optimize product functionality and improve user experience, we collect game progress, level records, playtime, and your interactions with in-game features.
Information You Voluntarily Provide. When you contact us via the customer service email (service@polysyncconverge.com), we may collect the feedback content, inquiries, and relevant contact information you submit to respond promptly to your requests.
Cookies and Similar Technologies. We use cookies or similar technologies to assign you a unique identifier to maintain basic game functions, conduct product analysis, and implement advertising fraud prevention verification.
II. How We Use Your Information
We promise to use the collected information strictly for the following purposes:
Service Operation. To maintain the core functions of the Game and support necessary social interactions.
Experience Optimization. To conduct troubleshooting and feature iterations by analyzing performance data and user behavior, continuously improving game quality and user experience.
Personalized Advertising. To collaborate with third-party advertising partners, subject to your explicit authorization, to present you with more relevant advertising content.
Security and Compliance. To identify and prevent fraudulent activities, ensure system security and stability, and fulfill applicable legal and regulatory obligations.
Statistics and Research. We may de-identify or anonymize the collected data for macro-level statistics, market analysis, or academic research. Such data cannot identify specific individuals.
III. Information Sharing and Disclosure
We place a high priority on your personal information and will never sell your personal information. We may only share necessary data within the scope permitted by laws and regulations under the following necessary circumstances:
Third-Party Service Providers. We may engage trusted partners (such as technical support and data analysis service providers) to process information. Such partners are bound by strict confidentiality agreements and may not use the information for any other purpose.
Advertising Partners. Subject to your explicit consent, we may share encrypted device identifiers with compliant advertising networks to support the delivery and performance measurement of personalized advertising.
Legal Requirements. We may need to disclose necessary information to comply with laws and regulations, respond to valid requests from judicial or governmental authorities (such as subpoenas or search warrants), or protect the rights and safety of us and our users.
Corporate Transactions. In the event of a merger, acquisition, asset transfer, or similar transaction, your information may be transferred as part of the transaction assets. We will ensure that the receiving party continues to be bound by this policy; otherwise, we will require them to seek your authorization again.
IV. Your Rights and Choices
You have full control over your personal information, including the following:
Access and Correction. If you wish to access or correct the personal information we hold about you, please contact us via the customer service email. We will process your request promptly.
Authorization Management. You can enable or disable permissions for information collection (such as notifications, location, ad tracking, etc.) at any time through your device's system settings. Please note that disabling certain permissions may affect the normal use of game functions.
Data Deletion. Uninstalling the Game will delete all relevant data stored locally on your device. If you wish to request the deletion of information retained on our servers, please contact us via the customer service email to submit your request. We will process it within a reasonable period.
Limit Ad Tracking. You can opt out of receiving personalized advertising through your device's system settings:
iOS Devices: Go to "Settings" > "Privacy & Security" > "Tracking" and turn off tracking permission for the relevant app.
Android Devices: Go to "Settings" > "Google" > "Ads" and enable the "Opt out of Ads Personalization" option.
V. Information Security and Storage
Security Measures. We employ industry-standard security technologies and management measures to protect your data security, including but not limited to HTTPS encrypted transmission, minimum privilege access control, and regular security audits. However, please note that no method of internet transmission or electronic storage is completely secure. We recommend that you properly secure your personal devices and take necessary safety measures to protect your information.
Retention Period. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or dispute resolution needs).
VI. Protection of Minors
Our services are not directed at children under the age of 13 (or a higher age as required by law in your jurisdiction). We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will take all reasonably feasible steps to delete it immediately.
VII. Contact Us
If you have any questions, comments, or suggestions regarding this Privacy Policy, or if you wish to exercise any of your rights concerning your personal information, please contact us via:
Email: service@polysyncconverge.com
We will review your request promptly and respond within the timeframe required by applicable laws and regulations.
Thank you again for your trust and support in "PolySync: Converge"!